Training Need Analysis Report

Question: Write about the Training Need Analysis Report. Answer: Rationale and Purpose of Training The rationale of the training will be improvement in communication skills of Auto taxi drivers in order that they can offer improved facilities to the travellers. This training will offer the basic awareness of First aid and to let them know regarding protected driving. The personnel of the Comfort Transport Pte limited have chief job to attain the title of lead driver. These drivers are to be trained for attaining huge level of technical understanding so that they can deal with any kind of situation (Marks, 2009). But, the entire personnel who drive vehicles for others have to fulfil the driving benchmarks of the Comfort Pte Ltd. Although the driver training lays stress on the individual requirements of every driver, there is also an additional process of development of drivers through which every driver is assist on the basis of his competences, attitude and approach. This kind of assessment helps in the growth of the drivers from one level to another. This growth and development can be rewarded as per various instances and experiences such as the record of having no incident in the past and record of attending all the trainings (Robinson, 2009). Once the driver reaches the next level of performance, they can also train other drivers of the same organisation. Or they can also act as senior drivers with more of training for their extra responsibilities like focusing on the saving of fuel, maintenance and connection off the figures and reports. In this case study gives an example of the way a driver training can help in his development.It also explains how the training can be created so that different acts and advantages can be obtained by implementation of a training program for the development of drivers Training need Analysis Conducted and State the Learning Outcomes Proposed for this Training Programme. Explain how Training is Aligned and Relevant to Achievement of Business Goals There is a need to know about the requirements of the drivers so that the training program can be made accordingly. There is a need for the drivers to be provided with a continuous training for getting familiarised with the vehicles. This training would be necessary every time any new vehicle is to be driven or whenever the driver is required to use any latest tool for the job of driving. Example of such kind of latest technology would be in-vehicle Telematics. Once the need of the driver is assessed, he has to be trained regularly until his driving skills and attitude becomes better. However, in case of unacceptable behaviours, the particular driver has to be removed from his duty of driving. It is also important to make sure that thetrainer as well as the program fulfilsthe requirements and anticipations of the comfort transport PTE Ltd. To align the training program along with the business schools, there is a need for: Using a trainer who is accredited by a ringtone institution. Preparation of programmecontent for training whichfulfilsthe needs of the employees. Provisionall allthe relevant details regarding the drivers, to the trailer so that he is fully prepared for the training program (Miller, 2009). Regular review of the training standards and regularupdating ofthe training programs. Propose Appropriate Training and Assessment methods. Explain how Training methods are Aligned to the Intended Learning Outcomes and how measurement of Learning is Valid and Reliable It is significant that the drivers are knowledgeable, skilled and capableto perform their jobs and duties (Bell, Taylor, Chen, Kirk, Leatherman, 2017). This will need some of the time spent for initial orientation and training along with the continuous training developmentprograms forthe whole time they're workingintheorganisation. For the training program to be successful there is the need of support from other aspects of the fleet safety management approach. This would involve: Managing and motivating the drivers byprovisionof managerial examples, watching them and the wedding with great leadership. Suitable arrangement and allocating the work of drivers. Making appropriate to vehicles and tools available so that the drivers are safe. This is important because even though skilled and professional drivers would not be able to drive in a safe way if they are provided with badly maintainedvehicles. Initial Training and Induction It is proposed that the driving employees and the other staffs of the Comfort Transport Pte limited must go through initial training as an element of the orientation procedure. This would involve a classroom training conference which would provide them with the knowledge about the contents of the handbooks and manuals of the vehicles that they are expected to drive in the upcoming. They will be made aware of various controls and safety characteristics which are important for the handling of vehicles. The other trainings are also important for the drivers like the contingency training, First aid treatments, driving tasks, handling tiredness and weariness, self-awareness, HIV/AIDS wakefulness (in huge risk situations) (Starr, 2011). For the training plan to be effective, it is important that the preliminary training is completed as soon as possible but there has to be a benchmark that after the pre-decided date it should not be carried forward. Drivers have to be completely briefed about the companys security goals and policies, such as the updating of client records, the prevention of car-jacking etc. Before operation of any new automobile, it is important that the driver that are trained on the same (Hong, 2017). Therefore it is important that the driver gets familiarised with the new technology and they're not allowed to use any other vehicle which they're not trained on.They also need to be trained on the soft skills and moral training for dealing with the clients (Bell, Coicaud, 2007). The ethics are necessary for any role to be carried out efficiently. Delineate Resources Required to Implement Training Programme. Include other necessary Investments It is important that the training program is carried out by a senior mentor or theauthorisedtrainer. There is also a needofsome way girls which have updated technology so that the drivers are trained on those vehicles which are exactly same as thevehiclesthey would be operating. The manual handbook is necessary for the trainees so that they can refer to it incaseof unavailabilityof the trainer or incaseof any confusion. The business needs to investintofirst aid kits, anti skiddingor anti-rollover knowledge, defensive driving skills as well as the means of economic driving. The main part of investment would be to words the vehicles which have to be used for giving practical training to the drivers (Channel NewsAsia, 2017). There is also a need for the soft skills training so that the communication among the drivers and clients is pleasant and the level of client satisfaction is high. It is important that the investment is made towards the hard and soft skills, so that the drivers are completely trained and can deal with any kind of situation. For this kind of training, there can be mock trainings and role plays undertaken so that the trainee is aware of different practical situations that he might need to handle on job. The mentors can be assigned to the trainee, once the classroom sessions are over, so that they can get on-the-job training and utilize the same for the benefit of themselves and for t he attainment of business goals. References Bell, D., Coicaud, J. (2007). Ethics in action (1st ed.). Cambridge: Cambridge University Press. Bell, J., Taylor, M., Chen, G., Kirk, R., Leatherman, E. (2017). Evaluation of an in-vehicle monitoring system (IVMS) to reduce risky driving behaviors in commercial drivers: Comparison of in-cab warning lights and supervisory coaching with videos of driving behavior. Journal Of Safety Research, 60, 125-136. Hong, K. (2017). Uber, Easy Taxi, GrabTaxi Battle It Out In Southeast Asia. The Next Web. Retrieved 23 March 2017, from https://thenextweb.com/asia/2014/08/12/the-war-uber-faces-how-its-battling-grabtaxi-and-easy-taxi-in-southeast-asia/#.tnw_bxPF7oz3 Marks, P. (2009). Spy-in-the-cab could improve teenage driving. New Scientist, 204(2733),29. Miller, L. (2009). The Professor and the Cab Driver. The Journal Of Perinatal Neonatal Nursing, 23(1), 95-96. New entrants turn the taxi industry on its head. (2017). Channel NewsAsia. Retrieved 12 April 2017, from https://www.channelnewsasia.com/news/singapore/new-entrants- turn-the/2214680.html Robinson, R. (2009). Commercial drivers license pre-trip inspection training manual (1st ed.). Bloomington, Ind.: AuthorHouse. Starr, B. (2011). Joey, New Orleans Cab Driver. Journal Of The Dermatology Nurses' Association, 3(3), 127-128.